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How do I obtain additional information on a product?
Are the refrigerated wine cabinets under warranty?
requently Asked Questions
Products sold by Bacchus Cellars come with a limited warranty provided by the product manufacturer. While Bacchus Cellars attempts to facilitate any warranty work between our customers and the manufacturers, all warranties are provided solely by the manufacturers. Bacchus Cellars makes no express warranties of any kind and disclaims any implied warranties, including the implied warranty of fitness for a particular purpose and the implied warranty of merchantability. Bacchus Cellars shall have no liability to any person or entity with respect to any liability, loss or damage, including actual, indirect, special, incidental or consequential damage, caused directly or indirectly by the use or performance of any product sold by Bacchus Cellars. Rights may vary from state-to-state.
Can I purchase an extended warranty for my refrigerated wine cabinet?
Can I place an order online?
Does Bacchus Cellars accept returns?
What is White Glove Delivery?
Can I change or cancel an order that I've already placed?
What forms of payment are accepted by Bacchus Cellars?
Can I place an order and request that it be shipped at a later date?
How are delivery charges calculated?
In agreement with our manufacturers, Bacchus Cellars warranties all wine cellars to be free from defects due to workmanship or material under normal use and service for a period of one (1) year from receipt for both parts and labor. Extended warranties are available on select cellars.
If your wine cellar is not operating within the manufacturers' specifications, Bacchus Cellars and/or the manufacturer reserves the right to repair or replace the wine cellar. Bacchus Cellars may request the consumer to contact a local refrigeration company to service the wine cellar. All cost for labor and materials is covered for one (1) full year from date of receipt. The compressor is covered for five (5) years from your date of receipt (parts only).
Does Bacchus Cellars ship products to Hawaii, Alaska, and Puerto Rico?
Does Bacchus Cellars sell products to Canada?
Can my order be delivered to a PO box?
What can I do if my product arrives damaged or broken?
I've got a question that's not listed above. How do I contact Bacchus Cellars with my question?
What is Door-to-Door Delivery?
Questions? Call Bacchus Cellars toll-free at 1-800-356-4808. In Illinois, call 1-773-282-WINE (9463).
Copyright 2009 Bacchus Cellars Inc., All Rights Reserved
Last Updated January 12, 2009
Copyright 2009 Bacchus Cellars Inc., All Rights Reserved
Last Updated January 12, 2009