This does not apply to certain oversized and heavy items. In these cases, a shipping charge or White Glove Delivery charge is indicated below the sales price of the item. All shipping is subject to verification. To request Saturday delivery of an oversized or heavy item, call Bacchus Cellars at 1-800-356-4808. Please note that Saturday delivery is subject to an additional charge. Additional charges may also apply for locations with five (5) or more stairs.
Items ordered together are not necessarily shipped the same day. We will notify you of any delay beyond 20 days.
Can I purchase an extended warranty for my refrigerated wine cabinet?
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Can I place an order online?
Does Bacchus Cellars accept returns?
What is White Glove Delivery?
Can I change or cancel an order that I've already placed?
What forms of payment are accepted by Bacchus Cellars?
Are the refrigerated wine cabinets under warranty?
Can I place an order and request that it be shipped at a later date?
How are delivery charges calculated?
requently Asked Questions
How do I obtain additional information on a product?
Shipping charges are determined by the total value of your order and the shipping method. Shipping rates apply for orders shipped to the contiguous 48 states. For orders shipped to Alaska, Hawaii, Puerto Rico, and APO/FPO addresses, please call Bacchus Cellars at 800-356-4808 between 9:00 a.m. and 7:00 p.m. CST Monday-Friday or between 10:00 a.m. and 6:00 p.m. CST Saturday for current rates. Bacchus Cellars is closed on Sunday. Should you contact us after business hours, please leave a detailed message and a sales associate will return your call the next business day. Items cannot be shipped to PO boxes.
Does Bacchus Cellars ship products to Hawaii, Alaska, and Puerto Rico?
Does Bacchus Cellars sell products to Canada?
Can my order be delivered to a PO box?
What can I do if my product arrives damaged or broken?
I've got a question that's not listed above. How do I contact Bacchus Cellars with my question?
What is Door-to-Door Delivery?
Questions? Call Bacchus Cellars toll-free at 1-800-356-4808. In Illinois, call 1-773-282-WINE (9463).
Copyright 2009 Bacchus Cellars Inc., All Rights Reserved
Last Updated January 12, 2009
Copyright 2009 Bacchus Cellars Inc., All Rights Reserved
Last Updated January 12, 2009