Can I purchase an extended warranty for my refrigerated wine cabinet?
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Can I place an order online?
Does Bacchus Cellars accept returns?
What is White Glove Delivery?
Can I change or cancel an order that I've already placed?
What forms of payment are accepted by Bacchus Cellars?
Are the refrigerated wine cabinets under warranty?
Can I place an order and request that it be shipped at a later date?
How are delivery charges calculated?
requently Asked Questions
How do I obtain additional information on a product?
Many of our wine cellars/refrigerated wine cabinets and other heavy items are shipped via White Glove Delivery. With White Glove Delivery, delivery persons bring the item to your home, unpack it, inspect it, place it where you want it, and dispose of the packaging. Delivery is by appointment only. We will call you to set a delivery date. Charges may apply for locations with five (5) or more stairs. White Glove Delivery is indicated below the sales price of all items that ship via this method.
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Does Bacchus Cellars ship products to Hawaii, Alaska, and Puerto Rico?
Does Bacchus Cellars sell products to Canada?
Can my order be delivered to a PO box?
What can I do if my product arrives damaged or broken?
I've got a question that's not listed above. How do I contact Bacchus Cellars with my question?
What is Door-to-Door Delivery?
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Questions? Call Bacchus Cellars toll-free at 1-800-356-4808. In Illinois, call 1-773-282-WINE (9463).
Copyright 2009 Bacchus Cellars Inc., All Rights Reserved
Last Updated January 12, 2009