Can I purchase an extended warranty for my refrigerated wine cabinet?
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Can I place an order online?
Does Bacchus Cellars accept returns?
What is White Glove Delivery?
Can I change or cancel an order that I've already placed?
What forms of payment are accepted by Bacchus Cellars?
Are the refrigerated wine cabinets under warranty?
Can I place an order and request that it be shipped at a later date?
How are delivery charges calculated?
Does Bacchus Cellars ship products to Hawaii, Alaska, and Puerto Rico?
Does Bacchus Cellars sell products to Canada?
Can my order be delivered to a PO box?
What can I do if my product arrives damaged or broken?
I've got a question that's not listed above. How do I contact Bacchus Cellars with my question?
requently Asked Questions
How do I obtain additional information on a product?
We understand that many of our products are fragile and may be damaged in transit. In such cases, please contact Bacchus Cellars immediately at 1-800-356-4808. Our business hours are from 9:00 a.m. to 7:00 p.m. CST Monday-Friday and 10:00 a.m. to 6:00 p.m. CST Saturday. Bacchus Cellars is closed on Sunday. Should you contact us after business hours, please leave a detailed message and a sales associate will return your call the next business day.
What is Door-to-Door Delivery?
Questions? Call Bacchus Cellars toll-free at 1-800-356-4808. In Illinois, call 1-773-282-WINE (9463).
Copyright 2009 Bacchus Cellars Inc., All Rights Reserved
Last Updated January 12, 2009
Copyright 2009 Bacchus Cellars Inc., All Rights Reserved
Last Updated January 12, 2009