Can I purchase an extended warranty for my refrigerated wine cabinet?
F
Can I place an order online?
Does Bacchus Cellars accept returns?
What is White Glove Delivery?
Can I change or cancel an order that I've already placed?
What forms of payment are accepted by Bacchus Cellars?
Are the refrigerated wine cabinets under warranty?
Can I place an order and request that it be shipped at a later date?
How are delivery charges calculated?
Can my order be delivered to a PO box?
requently Asked Questions
How do I obtain additional information on a product?
With Door-to-Door Delivery, delivery persons leave your item at the first enclosure (i.e., front door, porch, basement, garage). We will call you with the delivery date and time. If you’d like to arrange a Saturday delivery, schedule a specific delivery date, or request White Glove Delivery, feel free to call us at 1-800-356-4808 and a sales associate will be happy to help you. Our business hours are from 9:00 a.m. to 7:00 p.m. CST Monday-Friday and 10:00 a.m. to 6:00 p.m. CST Saturday. Bacchus Cellars is closed on Sunday. Should you contact us after business hours, please leave a detailed message and a sales associate will return your call the next business day. Door-to-Door Delivery is indicated below the sales price of all items that ship via this method.
Does Bacchus Cellars ship products to Hawaii, Alaska, and Puerto Rico?
Does Bacchus Cellars sell products to Canada?
What can I do if my product arrives damaged or broken?
I've got a question that's not listed above. How do I contact Bacchus Cellars with my question?
What is Door-to-Door Delivery?
Questions? Call Bacchus Cellars toll-free at 1-800-356-4808. In Illinois, call 1-773-282-WINE (9463).
Copyright 2009 Bacchus Cellars Inc., All Rights Reserved
Last Updated January 12, 2009
Copyright 2009 Bacchus Cellars Inc., All Rights Reserved
Last Updated January 12, 2009